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Customer service +45 61740059
info@ridingequipment.dk
Showroom in Randers
Large dealer network

Terms Dealer Terms

and conditions for shops that trade on Riding Equipment. 
This webshop only handles BtB orders for Riding Equipment. If you wish to trade as a private person, please refer to our list of dealers on this page. You are also welcome to contact us for info about your nearest dealer.

All prices are in DKK, unless otherwise stated. Prices are valid in Denmark. Subject to errors, tax and currency changes. 
MINIMUM order: First order 3,000 DKK. Subsequent orders have no minimum. 
Special items (e.g. Myler bid) may have different conditions.
 
HOW TO ORDER:
Webshop order - use: www.ridingequipment.eu 
Email your order to info@ridingequipment.eu 
Call 0045 61 74 00 59
 
PAYMENT:
Ridingequipment.eu accepts payment with Dankort/VISA-Dankort etc. Payment will only be charged to your account when the item is shipped. If individual items are not in stock, the amount charged will be reduced to the order amount.
Ridingequipment.eu encrypts all your card information with the so-called SSL (Secure Socket Layer) protocol. This means that unauthorized persons cannot read your card number or other information during the transaction with PBS. 
Prepayment is available for foreign customers, new Danish business customers and Danish customers who have this status. Danish customers can obtain up to 14 days of credit. For customers with 14 days credit, payment is made via bank transfer.
Late payment will incur interest of 2.0% per month plus a reminder fee of DKK 100,-
 
DELIVERY:
Delivery will only be made to companies with a valid CVR. No. / Organization number.
Ridingequipment.eu typically ships within 2-5 business days after we have received payment, however, the delivery time on special products may be longer.
Reservations are made for sold-out items and extended delivery time at Riding Equipment's manufacturers.

RETENTION OF TITLE
The ownership of the sold goods remains with Riding Equipment until the purchase price has been paid in full. If the buyer pays an amount that is less than the total outstanding amount, Riding Equipment has the right to determine which part of our receivable is to be considered paid with the payment in question. This applies regardless of whether the buyer accompanies the partial payment with instructions that a specific part of Riding Equipment's receivable is hereby paid. Until ownership is transferred to the buyer, the buyer is obliged to only use the sold goods in a responsible manner, to maintain them and to keep the sold goods insured against fire and theft at full value at his own expense. The Buyer is obliged to sign a declaration of pledge at Riding Equipment's request. If several items are sold under the same agreement, ownership of all items is valid until the purchase price of the items has been paid.

RETURNS:
All returns are subject to approval. Please call +45-61740059 for the procedure.  All returned items are subject to a 40% repacking surcharge. Items can only be returned if they are in the same condition as when shipped. 
Defects in the delivery must be reported within 3 days of receipt of the item. If there are defects in the workmanship of the item, returns must be made within 10 days of receipt. If there is a defect in the item, the defect will be repaired, or the item will be exchanged or credited depending on the nature of the defect.
Returns must be made to the address:
  Riding Equipment
  Frisenvoldvej 20
  8940 Randers SV
 
Please note that we do not accept packages sent COD. 
We recommend that you use a courier. In this way, it is possible to track the package in the courier's system, thus removing any doubt as to whether the item has been delivered to Riding Equipment
Any refund of amounts will be made by bank transfer.
 
RIGHT OF COMPLAINT:
There is a 2-year warranty on products purchased from Riding Equipment. The warranty does not cover defects, damage or wear and tear, directly or indirectly caused by improper operation, poor maintenance, violence or unauthorized intervention.
If there is an additional warranty or guarantee, it will be stated separately on the invoice.

APPLICATION OF THE CLAIM:
Complaints regarding defects must be notified to Riding Equipment within a reasonable time after receipt of the goods.
The customer is strongly encouraged to make a statement about the product's faults or defects in connection with the complaint, as failure to do so may mean an extension of the processing time due to troubleshooting.
Goods that are not covered by the right of complaint and that are received without proper packaging will be repackaged, and an amount corresponding to Riding Equipment's expenses for necessary and proper packaging will be charged.

There is no right of withdrawal in connection with BtB purchases. BtB purchases.
 
MARKETING OF GOODS PURCHASED FROM RIDING EQUIPMENT
It is you as a retail / webshop company who are responsible for ensuring that you comply with the rules and legislation regarding the marketing of the goods you have purchased. marketing of the goods you have purchased from Riding Equipment. For example, there are rules on how to market biocides (Ultrashield). If you are in doubt, you are welcome to contact us at info@ridingequipment.eu


RIDING EQUIPMENT PERSONAL DATA POLICY
We only collect personal data in cases where this is relevant to us, and we will only collect personal data if it is relevant to your activity at Riding Equipment.
When collecting, processing and using your personal data, we always comply with all relevant legal provisions.
We will only retain your personal data for as long as we either have a legal obligation to do so or for as long as it is relevant for the purpose for which it was collected.
Information we collect 
If you wish to purchase and receive a product from us, we need to collect certain personal data in order to complete the transaction and to provide you with our services.
We may collect information such as CVR number, name, email address, postal address, delivery address (if different from postal address), phone number and payment information.
Riding Equipment collects and processes your personal data when you do the following: 
-     Visit our website
-     Make a purchase of our products
-     Become a registered dealer
-     Sign up for our newsletter
-     Send us questions, complaints or feedback

The data controller
The data controller for the collection, processing and use of your personal data on ridingequipment.eu is Riding Equipment, Frisenvoldvej 20, 8940 Randers SV, CVR 41226897. 

Basis for processing and purpose
We collect your general company information as stated above in order to deliver your orders. We collect your e-mail address in order to send you an order confirmation, an invoice and possibly tracking numbers etc.
If you pay for your goods by card, we collect your name, card data and IP address. The information collected in connection with the payment transaction is used and stored only for payment processing and fulfillment of the agreement entered into. 
If you have given us your consent during the registration process or on our website, we will use your email address to send you a newsletter. You can subscribe and unsubscribe to the newsletter at any time. All newsletters also contain an unsubscribe link. If the processing of personal data is based on your consent, you have the right to withdraw your consent at any time.

Other recipients of personal data
We do not sell your personal data to third parties and we do not transfer your personal data to third countries. 
If you have ordered delivery, your name, address, telephone number and email address will be disclosed to our shipping company, currently DSV/GLS, for the purpose of delivering your purchases. 
We operate our webshop and payment system through DanDomain A/S, which acts as our data processor. All personal data that you provide on our website will be stored in DanDomain's data centers.   
We have entered into data processing agreements with our data processors, which is our guarantee that they comply with applicable rules on the protection of your personal data.

Your rights
As the data subject, you have a number of rights that we must ensure are fulfilled at all times. You have the right to request the following:
-     To access and correct/amend your personal data
-     To have personal data erased
You also have the right to object to the processing of your personal data and you have the right to lodge a complaint with a data protection authority.
If you no longer want us to process your personal data or to restrict the processing of your personal data, you can also send us a request to this effect to our e-mail address (info@ridingequipment.eu) 

IF IN DOUBT:
If you have any doubts, we recommend ridingequipment.eu that you contact info@ridingequipment.eu. We will then try to help you in the best possible way. 

Riding Equipment reserves the right to make errors on the website.

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